Jeep Cherokee 2020 recalls, problems, complaints and safety
NHTSA lists 3 safety recalls issued for the Jeep Cherokee 2020 and 325 complaints filed by owners. It has 54% fewer complaints than the average Jeep Cherokee from 2016–2023 (706 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Jeep Cherokee 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Jeep Cherokee 2020
Powertrain and transmission
NHTSA campaign 26V290000 · 2026-05-07
What happens
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
The repair is free at any dealer of the brand.
Backup camera and sensors
NHTSA campaign 20V191000 · 2020-09-10
What happens
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
The repair is free at any dealer of the brand.
Steering
NHTSA campaign 19V637000 · 2019-08-29
What happens
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
The repair is free at any dealer of the brand.
Complaints from other owners
325 complaints filed with NHTSA by owners of this model.
9 with a crash · 7 with a fire · 9 injuries
Most reported problems on the Jeep Cherokee 2020
- Powertrain and transmission: 190 (58% of complaints)
- Engine: 46 (14% of complaints)
- Electrical system: 34 (10% of complaints)
- Brakes: 25 (8% of complaints)
- Steering: 22 (7% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Jeep Cherokee 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Jeep Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2020 Jeep Cherokee SUV FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Jeep Cherokee recalls by year
- 2016 : 9 recalls · 1,410 complaints
- 2017 : 6 recalls · 1,337 complaints
- 2018 : 7 recalls · 687 complaints
- 2019 : 11 recalls · 1,660 complaints
- 2020 : 3 recalls · 325 complaints
- 2021 : 4 recalls · 176 complaints
- 2022 : 3 recalls · 51 complaints
- 2023 : 1 recall · 3 complaints
Guides for this check
Frequently asked questions
How many recalls does the Jeep Cherokee 2020 have?
NHTSA lists 3 safety recalls issued for the Jeep Cherokee 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Jeep Cherokee 2020?
In complaints filed with NHTSA, the most mentioned component is: powertrain and transmission (190 of 325 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 18, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).