Jeep Cherokee 2017 recalls, problems, complaints and safety
NHTSA lists 6 safety recalls issued for the Jeep Cherokee 2017 and 1,337 complaints filed by owners. It has 89% more complaints than the average Jeep Cherokee from 2016–2023 (706 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Jeep Cherokee 2017? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Jeep Cherokee 2017
Powertrain and transmission
NHTSA campaign 25V011000 · 2025-01-16
What happens
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
The repair is free at any dealer of the brand.
Powertrain and transmission
NHTSA campaign 23V302000 · 2023-04-27
What happens
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Consequence
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
The repair is free at any dealer of the brand.
Powertrain and transmission
NHTSA campaign 20V343000 · 2020-06-11
What happens
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Consequence
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
The repair is free at any dealer of the brand.
Electrical system
NHTSA campaign 18V332000 · 2018-05-17
What happens
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
The repair is free at any dealer of the brand.
Equipment and labels
NHTSA campaign 17V543000 · 2017-08-31
What happens
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence
The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy
Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
The repair is free at any dealer of the brand.
Air bags
NHTSA campaign 16V799000 · 2016-11-02
What happens
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Consequence
If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
The repair is free at any dealer of the brand.
Complaints from other owners
1,337 complaints filed with NHTSA by owners of this model.
24 with a crash · 6 with a fire · 27 injuries
Most reported problems on the Jeep Cherokee 2017
- Powertrain and transmission: 647 (48% of complaints)
- Electrical system: 337 (25% of complaints)
- Engine: 260 (19% of complaints)
- Throttle and cruise control: 60 (4% of complaints)
- Brakes: 56 (4% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Jeep Cherokee 2017
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2017 Jeep Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
| 2017 Jeep Cherokee SUV 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Jeep Cherokee recalls by year
- 2016 : 9 recalls · 1,410 complaints
- 2017 : 6 recalls · 1,337 complaints
- 2018 : 7 recalls · 687 complaints
- 2019 : 11 recalls · 1,660 complaints
- 2020 : 3 recalls · 325 complaints
- 2021 : 4 recalls · 176 complaints
- 2022 : 3 recalls · 51 complaints
- 2023 : 1 recall · 3 complaints
Guides for this check
Frequently asked questions
How many recalls does the Jeep Cherokee 2017 have?
NHTSA lists 6 safety recalls issued for the Jeep Cherokee 2017. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Jeep Cherokee 2017?
In complaints filed with NHTSA, the most mentioned component is: powertrain and transmission (647 of 1,337 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 18, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).