Chrysler Pacifica 2020 recalls, problems, complaints and safety
NHTSA lists 5 safety recalls issued for the Chrysler Pacifica 2020 and 171 complaints filed by owners. One of them carries a do-not-drive or park-outside warning until repaired. It has 55% fewer complaints than the average Chrysler Pacifica from 2016–2025 (377 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Chrysler Pacifica 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Chrysler Pacifica 2020
Electrical system
NHTSA campaign 26V362000 · 2026-06-04 !
Owners are advised to park it outside and away from structures until repaired (fire risk).
What happens
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
The repair is free at any dealer of the brand.
Equipment adaptive/mobility
NHTSA campaign 25V876000 · 2025-12-17
What happens
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
The repair is free at any dealer of the brand.
Air bags
NHTSA campaign 24V793000 · 2024-10-24
What happens
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
The repair is free at any dealer of the brand.
Electrical system
NHTSA campaign 23V010000 · 2023-01-17
What happens
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
The repair is free at any dealer of the brand.
Backup camera and sensors
NHTSA campaign 20V191000 · 2020-09-10
What happens
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
The repair is free at any dealer of the brand.
Complaints from other owners
171 complaints filed with NHTSA by owners of this model.
7 with a crash · 3 with a fire · 11 injuries
Most reported problems on the Chrysler Pacifica 2020
- Electrical system: 64 (37% of complaints)
- Engine: 52 (30% of complaints)
- Powertrain and transmission: 38 (22% of complaints)
- Steering: 32 (19% of complaints)
- Fuel and propulsion: 9 (5% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Chrysler Pacifica 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Chrysler Pacifica VAN AWD | Not rated | ★★★★★ | ★★★★★ | Not rated |
| 2020 Chrysler Pacifica VAN FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Chrysler Pacifica recalls by year
- 2016 : 0 recalls · 2 complaints
- 2017 : 11 recalls · 1,534 complaints
- 2018 : 12 recalls · 882 complaints
- 2019 : 7 recalls · 360 complaints
- 2020 : 5 recalls · 171 complaints
- 2021 : 7 recalls · 375 complaints
- 2022 : 10 recalls · 216 complaints
- 2023 : 14 recalls · 155 complaints
- 2024 : 11 recalls · 47 complaints
- 2025 : 9 recalls · 29 complaints
Guides for this check
Frequently asked questions
How many recalls does the Chrysler Pacifica 2020 have?
NHTSA lists 5 safety recalls issued for the Chrysler Pacifica 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Chrysler Pacifica 2020?
In complaints filed with NHTSA, the most mentioned component is: electrical system (64 of 171 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 20, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).