Chrysler Pacifica 2017 recalls, problems, complaints and safety

NHTSA lists 11 safety recalls issued for the Chrysler Pacifica 2017 and 1,534 complaints filed by owners. It's the model year with the most complaints for the Chrysler Pacifica between 2016 and 2025.

These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.

Recalls issued for the Chrysler Pacifica 2017

Equipment adaptive/mobility
NHTSA campaign 25V876000 · 2025-12-17

What happens

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

The repair is free at any dealer of the brand.

NHTSA 25V876000

Electrical system
NHTSA campaign 23V010000 · 2023-01-17

What happens

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

The repair is free at any dealer of the brand.

NHTSA 23V010000

Electrical system
NHTSA campaign 19V348000 · 2019-05-09

What happens

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

The repair is free at any dealer of the brand.

NHTSA 19V348000

Electrical system
NHTSA campaign 18V524000 · 2018-08-09

What happens

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

The repair is free at any dealer of the brand.

NHTSA 18V524000

Electrical system
NHTSA campaign 18V395000 · 2018-06-14

What happens

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Remedy

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

The repair is free at any dealer of the brand.

NHTSA 18V395000

Electrical system
NHTSA campaign 18V332000 · 2018-05-17

What happens

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

The repair is free at any dealer of the brand.

NHTSA 18V332000

Electrical system
NHTSA campaign 18V049000 · 2018-01-11

What happens

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

The repair is free at any dealer of the brand.

NHTSA 18V049000

Seat belts
NHTSA campaign 17V542000 · 2017-08-31

What happens

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Consequence

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

The repair is free at any dealer of the brand.

NHTSA 17V542000

Powertrain and transmission
NHTSA campaign 17V482000 · 2017-07-28

What happens

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Consequence

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Remedy

VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

The repair is free at any dealer of the brand.

NHTSA 17V482000

Brakes (hydraulic)
NHTSA campaign 17V342000 · 2017-05-25

What happens

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Consequence

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Remedy

Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

The repair is free at any dealer of the brand.

NHTSA 17V342000

Seat belts
NHTSA campaign 16V490000 · 2016-06-30

What happens

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Consequence

If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

The repair is free at any dealer of the brand.

NHTSA 16V490000

Complaints from other owners

1,534 complaints filed with NHTSA by owners of this model.

46 with a crash · 10 with a fire · 37 injuries

Most reported problems on the Chrysler Pacifica 2017

• Engine: 523 (34% of complaints)
• Powertrain and transmission: 470 (31% of complaints)
• Electrical system: 389 (25% of complaints)
• Steering: 286 (19% of complaints)
• Throttle and cruise control: 89 (6% of complaints)

Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.

What to check before buying a Chrysler Pacifica 2017

• Confirm by VIN on NHTSA that the recalls on this list were repaired.
• Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
• On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
• Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
• Get an inspection from an independent mechanic before paying.

Safety rating (NCAP)

Chrysler Pacifica recalls by year

• 2016 : 0 recalls · 2 complaints
• 2017 : 11 recalls · 1,534 complaints
• 2018 : 12 recalls · 882 complaints
• 2019 : 7 recalls · 360 complaints
• 2020 : 5 recalls · 171 complaints
• 2021 : 7 recalls · 375 complaints
• 2022 : 10 recalls · 216 complaints
• 2023 : 14 recalls · 155 complaints
• 2024 : 11 recalls · 47 complaints
• 2025 : 9 recalls · 29 complaints

Guides for this check

• What is a car recall and how to get it fixed for free
• Pre-purchase inspection for a used car: what to check
• Questions to ask the seller of a used car

Frequently asked questions

How many recalls does the Chrysler Pacifica 2017 have?

NHTSA lists 11 safety recalls issued for the Chrysler Pacifica 2017. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.

What is the most common problem with the Chrysler Pacifica 2017?

In complaints filed with NHTSA, the most mentioned component is: engine (523 of 1,534 complaints). Complaints aren't verified one by one, but they show trends.