Ram 2500 2020 recalls, problems, complaints and safety
NHTSA lists 10 safety recalls issued for the Ram 2500 2020 and 162 complaints filed by owners. It has 63% fewer complaints than the average Ram 2500 from 2016–2025 (438 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Ram 2500 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Ram 2500 2020
Air bags
NHTSA campaign 25V010000 · 2025-01-16
What happens
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
The repair is free at any dealer of the brand.
Structure and body
NHTSA campaign 22V904000 · 2022-12-08
What happens
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
The repair is free at any dealer of the brand.
Powertrain and transmission
NHTSA campaign 22V835000 · 2022-11-10
What happens
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
The repair is free at any dealer of the brand.
Brakes (hydraulic)
NHTSA campaign 22V140000 · 2022-03-10
What happens
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
The repair is free at any dealer of the brand.
Visibility (glass and mirrors)
NHTSA campaign 22V035000 · 2022-01-27
What happens
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Consequence
Reduced visibility increases the risk of a crash.
Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
The repair is free at any dealer of the brand.
Fuel system (diesel)
NHTSA campaign 21V880000 · 2021-11-12
What happens
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
The repair is free at any dealer of the brand.
Visibility (glass and mirrors)
NHTSA campaign 20V622000 · 2020-10-08
What happens
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
The repair is free at any dealer of the brand.
Backup camera and sensors
NHTSA campaign 20V191000 · 2020-09-10
What happens
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
The repair is free at any dealer of the brand.
Structure and body
NHTSA campaign 20V207000 · 2020-04-09
What happens
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
The repair is free at any dealer of the brand.
Powertrain and transmission
NHTSA campaign 20V043000 · 2020-01-24
What happens
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
The repair is free at any dealer of the brand.
Complaints from other owners
162 complaints filed with NHTSA by owners of this model.
5 with a crash · 4 with a fire · 4 injuries
Most reported problems on the Ram 2500 2020
- Fuel and propulsion: 40 (25% of complaints)
- Engine: 33 (20% of complaints)
- Fuel system (diesel): 30 (19% of complaints)
- Powertrain and transmission: 20 (12% of complaints)
- Electrical system: 20 (12% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Ram 2500 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Check for loss of power, stalling or uneven acceleration on the test drive.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Watch for fuel smell, excess smoke and hard starts.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Ram 2500 Mega PU/EC 4WD | Not rated | Not rated | Not rated | ★★★☆☆ |
| 2020 Ram 2500 Crew PU/CC 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
| 2020 Ram 2500 Regular PU/RC 4WD | Not rated | Not rated | Not rated | ★★★☆☆ |
| 2020 Ram 2500 Crew PU/CC 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Ram 2500 recalls by year
- 2016 : 12 recalls · 258 complaints
- 2017 : 11 recalls · 698 complaints
- 2018 : 9 recalls · 2,605 complaints
- 2019 : 12 recalls · 193 complaints
- 2020 : 10 recalls · 162 complaints
- 2021 : 8 recalls · 108 complaints
- 2022 : 12 recalls · 181 complaints
- 2023 : 8 recalls · 49 complaints
- 2024 : 5 recalls · 59 complaints
- 2025 : 6 recalls · 63 complaints
Guides for this check
Frequently asked questions
How many recalls does the Ram 2500 2020 have?
NHTSA lists 10 safety recalls issued for the Ram 2500 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Ram 2500 2020?
In complaints filed with NHTSA, the most mentioned component is: fuel and propulsion (40 of 162 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 20, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).