Mazda CX-9 2025 recalls, problems, complaints and safety
NHTSA lists 2 safety recalls issued for the Mazda CX-9 2025 and 35 complaints filed by owners. It has 62% fewer complaints than the average Mazda CX-9 from 2016–2025 (92 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Mazda CX-9 2025? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Mazda CX-9 2025
Electrical system
NHTSA campaign 25V568000 · 2025-09-02
What happens
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
The repair is free at any dealer of the brand.
Electrical system
NHTSA campaign 24V814000 · 2024-10-31
What happens
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence
An ESU that does not function properly, increases the risk of a crash.
Remedy
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
The repair is free at any dealer of the brand.
Complaints from other owners
35 complaints filed with NHTSA by owners of this model.
1 with a crash
Most reported problems on the Mazda CX-9 2025
- Brakes: 9 (26% of complaints)
- Engine: 7 (20% of complaints)
- Forward collision avoidance: 6 (17% of complaints)
- Electrical system: 5 (14% of complaints)
- Fuel and propulsion: 4 (11% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Mazda CX-9 2025
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Brake hard somewhere safe: the car shouldn't pull to one side and the pedal shouldn't sink; check rotors and pads.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Ask whether the system braked on its own for no reason ("phantom braking") and whether software updates are pending.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2025 Mazda CX-90 SUV AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Mazda CX-9 recalls by year
- 2016 : 0 recalls · 99 complaints
- 2017 : 0 recalls · 61 complaints
- 2018 : 2 recalls · 128 complaints
- 2019 : 2 recalls · 53 complaints
- 2020 : 1 recall · 19 complaints
- 2021 : 1 recall · 40 complaints
- 2022 : 0 recalls · 11 complaints
- 2023 : 0 recalls · 13 complaints
- 2024 : 0 recalls · 456 complaints
- 2025 : 2 recalls · 35 complaints
Guides for this check
Frequently asked questions
How many recalls does the Mazda CX-9 2025 have?
NHTSA lists 2 safety recalls issued for the Mazda CX-9 2025. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Mazda CX-9 2025?
In complaints filed with NHTSA, the most mentioned component is: brakes (9 of 35 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 22, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).