Mazda CX-9 2019 recalls, problems, complaints and safety

NHTSA lists 2 safety recalls issued for the Mazda CX-9 2019 and 53 complaints filed by owners. It has 42% fewer complaints than the average Mazda CX-9 from 2016–2025 (92 per year).

These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.

Recalls issued for the Mazda CX-9 2019

Fuel system
NHTSA campaign 21V875000 · 2021-11-12

What happens

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

The repair is free at any dealer of the brand.

NHTSA 21V875000

Tires
NHTSA campaign 19V770000 · 2019-10-28

What happens

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Consequence

A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Remedy

Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

The repair is free at any dealer of the brand.

NHTSA 19V770000

Complaints from other owners

53 complaints filed with NHTSA by owners of this model.

1 with a crash

Most reported problems on the Mazda CX-9 2019

• Engine: 23 (43% of complaints)
• Electrical system: 7 (13% of complaints)
• Powertrain and transmission: 5 (9% of complaints)
• Suspension: 4 (8% of complaints)
• Backup camera and sensors: 3 (6% of complaints)

Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.

What to check before buying a Mazda CX-9 2019

• Confirm by VIN on NHTSA that the recalls on this list were repaired.
• Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
• Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
• On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
• Get an inspection from an independent mechanic before paying.

Safety rating (NCAP)

Mazda CX-9 recalls by year

• 2016 : 0 recalls · 99 complaints
• 2017 : 0 recalls · 61 complaints
• 2018 : 2 recalls · 128 complaints
• 2019 : 2 recalls · 53 complaints
• 2020 : 1 recall · 19 complaints
• 2021 : 1 recall · 40 complaints
• 2022 : 0 recalls · 11 complaints
• 2023 : 0 recalls · 13 complaints
• 2024 : 0 recalls · 456 complaints
• 2025 : 2 recalls · 35 complaints

Guides for this check

• What is a car recall and how to get it fixed for free
• Pre-purchase inspection for a used car: what to check
• Questions to ask the seller of a used car

Frequently asked questions

How many recalls does the Mazda CX-9 2019 have?

NHTSA lists 2 safety recalls issued for the Mazda CX-9 2019. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.

What is the most common problem with the Mazda CX-9 2019?

In complaints filed with NHTSA, the most mentioned component is: engine (23 of 53 complaints). Complaints aren't verified one by one, but they show trends.