Dodge Journey 2020 recalls, problems, complaints and safety
NHTSA lists 1 safety recall issued for the Dodge Journey 2020 and 66 complaints filed by owners. It's the model year with the fewest complaints for the Dodge Journey between 2016 and 2020.
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Dodge Journey 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Dodge Journey 2020
Backup camera and sensors
NHTSA campaign 25V552000 · 2025-08-26
What happens
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
The repair is free at any dealer of the brand.
Complaints from other owners
66 complaints filed with NHTSA by owners of this model.
1 with a crash · 1 with a fire · 1 injury
Most reported problems on the Dodge Journey 2020
- Electrical system: 20 (30% of complaints)
- Backup camera and sensors: 14 (21% of complaints)
- Engine: 8 (12% of complaints)
- Exterior lighting: 5 (8% of complaints)
- Wipers: 3 (5% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Dodge Journey 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- Shift into reverse several times and make sure the camera always displays.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Dodge Journey SUV FWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Dodge Journey recalls by year
- 2016 : 4 recalls · 389 complaints
- 2017 : 2 recalls · 199 complaints
- 2018 : 6 recalls · 236 complaints
- 2019 : 1 recall · 102 complaints
- 2020 : 1 recall · 66 complaints
Guides for this check
Frequently asked questions
How many recalls does the Dodge Journey 2020 have?
NHTSA lists 1 safety recall issued for the Dodge Journey 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Dodge Journey 2020?
In complaints filed with NHTSA, the most mentioned component is: electrical system (20 of 66 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 20, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).