Toyota Corolla Cross 2023 recalls, problems, complaints and safety
NHTSA lists 4 safety recalls issued for the Toyota Corolla Cross 2023 and 176 complaints filed by owners. It's the model year with the most complaints for the Toyota Corolla Cross between 2022 and 2025.
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Toyota Corolla Cross 2023? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Toyota Corolla Cross 2023
Steering
NHTSA campaign 25V040000 · 2025-01-29
What happens
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
The repair is free at any dealer of the brand.
Air bags
NHTSA campaign 23V864000 · 2023-12-20
What happens
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
The repair is free at any dealer of the brand.
Steering
NHTSA campaign 23V480000 · 2023-07-12
What happens
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
The repair is free at any dealer of the brand.
Electrical system
NHTSA campaign 23V384000 · 2023-05-30
What happens
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
The repair is free at any dealer of the brand.
Complaints from other owners
176 complaints filed with NHTSA by owners of this model.
6 with a crash · 5 injuries
Most reported problems on the Toyota Corolla Cross 2023
- Engine: 103 (59% of complaints)
- Electrical system: 68 (39% of complaints)
- Steering: 44 (25% of complaints)
- Wipers: 25 (14% of complaints)
- Exterior lighting: 15 (9% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Toyota Corolla Cross 2023
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- The wheel should be centered going straight, with no vibration, noises when turning or stiffness.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2023 Toyota COROLLA CROSS SUV AWD | Not rated | ★★★★☆ | ★★★★★ | Not rated |
| 2023 Toyota COROLLA CROSS SUV FWD | Not rated | ★★★★☆ | ★★★★★ | Not rated |
Toyota Corolla Cross recalls by year
- 2022 : 2 recalls · 49 complaints
- 2023 : 4 recalls · 176 complaints
- 2024 : 0 recalls · 46 complaints
- 2025 : 0 recalls · 21 complaints
Guides for this check
Frequently asked questions
How many recalls does the Toyota Corolla Cross 2023 have?
NHTSA lists 4 safety recalls issued for the Toyota Corolla Cross 2023. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Toyota Corolla Cross 2023?
In complaints filed with NHTSA, the most mentioned component is: engine (103 of 176 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 26, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).