Nissan Murano 2020 recalls, problems, complaints and safety
NHTSA lists 2 safety recalls issued for the Nissan Murano 2020 and 47 complaints filed by owners. It has 25% more complaints than the average Nissan Murano from 2016–2025 (38 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Nissan Murano 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Nissan Murano 2020
Suspension
NHTSA campaign 21V402000 · 2021-05-27
What happens
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
The repair is free at any dealer of the brand.
Steering
NHTSA campaign 21V170000 · 2021-03-11
What happens
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Consequence
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
The repair is free at any dealer of the brand.
Complaints from other owners
47 complaints filed with NHTSA by owners of this model.
1 with a crash · 2 injuries
Most reported problems on the Nissan Murano 2020
- Forward collision avoidance: 14 (30% of complaints)
- Suspension: 8 (17% of complaints)
- Steering: 5 (11% of complaints)
- Powertrain and transmission: 4 (9% of complaints)
- Brakes: 4 (9% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Nissan Murano 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Ask whether the system braked on its own for no reason ("phantom braking") and whether software updates are pending.
- Listen for clunks over bumps and see whether one side sits lower.
- The wheel should be centered going straight, with no vibration, noises when turning or stiffness.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Nissan Murano SUV AWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
| 2020 Nissan Murano SUV FWD | ★★★★★ | ★★★★★ | ★★★★★ | ★★★★☆ |
Nissan Murano recalls by year
- 2016 : 5 recalls · 107 complaints
- 2017 : 3 recalls · 107 complaints
- 2018 : 2 recalls · 15 complaints
- 2019 : 1 recall · 43 complaints
- 2020 : 2 recalls · 47 complaints
- 2021 : 0 recalls · 17 complaints
- 2022 : 0 recalls · 6 complaints
- 2023 : 0 recalls · 8 complaints
- 2024 : 1 recall · 5 complaints
- 2025 : 2 recalls · 22 complaints
Guides for this check
Frequently asked questions
How many recalls does the Nissan Murano 2020 have?
NHTSA lists 2 safety recalls issued for the Nissan Murano 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Nissan Murano 2020?
In complaints filed with NHTSA, the most mentioned component is: forward collision avoidance (14 of 47 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 15, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).