Kia Sorento 2024 recalls, problems, complaints and safety

NHTSA lists 2 safety recalls issued for the Kia Sorento 2024 and 42 complaints filed by owners. It has 87% fewer complaints than the average Kia Sorento from 2016–2025 (333 per year).

These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.

Recalls issued for the Kia Sorento 2024

Electrical system
NHTSA campaign 25V006000 · 2025-01-13

What happens

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

The repair is free at any dealer of the brand.

NHTSA 25V006000

Electrical system
NHTSA campaign 24V287000 · 2024-04-23

What happens

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

Consequence

A loss of power steering assist increases the risk of a crash.

Remedy

Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

The repair is free at any dealer of the brand.

NHTSA 24V287000

Complaints from other owners

42 complaints filed with NHTSA by owners of this model.

4 with a crash · 1 with a fire · 4 injuries

Most reported problems on the Kia Sorento 2024

• Electrical system: 11 (26% of complaints)
• Structure and body: 7 (17% of complaints)
• Powertrain and transmission: 5 (12% of complaints)
• Engine: 5 (12% of complaints)
• Brakes: 5 (12% of complaints)

Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.

What to check before buying a Kia Sorento 2024

• Confirm by VIN on NHTSA that the recalls on this list were repaired.
• Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
• Look for frame rust, welds or uneven paint that point to accidents.
• On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
• Get an inspection from an independent mechanic before paying.

Safety rating (NCAP)

Kia Sorento recalls by year

• 2016 : 8 recalls · 1,254 complaints
• 2017 : 4 recalls · 805 complaints
• 2018 : 3 recalls · 255 complaints
• 2019 : 2 recalls · 428 complaints
• 2020 : 1 recalls · 137 complaints
• 2021 : 4 recalls · 23 complaints
• 2022 : 6 recalls · 191 complaints
• 2023 : 3 recalls · 122 complaints
• 2024 : 2 recalls · 42 complaints
• 2025 : 3 recalls · 76 complaints

Frequently asked questions

How many recalls does the Kia Sorento 2024 have?

NHTSA lists 2 safety recalls issued for the Kia Sorento 2024. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.

What is the most common problem with the Kia Sorento 2024?

In complaints filed with NHTSA, the most mentioned component is: electrical system (11 of 42 complaints). Complaints aren't verified one by one, but they show trends.