Ford Fusion 2020 recalls, problems, complaints and safety

NHTSA lists 3 safety recalls issued for the Ford Fusion 2020 and 183 complaints filed by owners. It's the model year with the fewest complaints for the Ford Fusion between 2016 and 2020.

These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.

Recalls issued for the Ford Fusion 2020

Equipment and labels
NHTSA campaign 25V685000 · 2025-10-10

What happens

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence

An electrical short circuit can increase the risk of a fire.

Remedy

Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

The repair is free at any dealer of the brand.

NHTSA 25V685000

Backup camera and sensors
NHTSA campaign 25V442000 · 2025-06-27

What happens

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

The repair is free at any dealer of the brand.

NHTSA 25V442000

Electrical system
NHTSA campaign 23V440000 · 2023-06-23

What happens

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Consequence

A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Remedy

Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

The repair is free at any dealer of the brand.

NHTSA 23V440000

Complaints from other owners

183 complaints filed with NHTSA by owners of this model.

10 with a crash · 3 with a fire · 5 injuries

Most reported problems on the Ford Fusion 2020

• Powertrain and transmission: 67 (37% of complaints)
• Engine: 52 (28% of complaints)
• Electrical system: 38 (21% of complaints)
• Steering: 12 (7% of complaints)
• Fuel and propulsion: 11 (6% of complaints)

Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.

What to check before buying a Ford Fusion 2020

• Confirm by VIN on NHTSA that the recalls on this list were repaired.
• On the test drive, check for smooth shifts with no jerks, slipping or noises; check the transmission fluid condition.
• Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
• Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
• Get an inspection from an independent mechanic before paying.

Safety rating (NCAP)

Ford Fusion recalls by year

• 2016 : 13 recalls · 1,717 complaints
• 2017 : 4 recalls · 1,111 complaints
• 2018 : 2 recalls · 442 complaints
• 2019 : 3 recalls · 378 complaints
• 2020 : 3 recalls · 183 complaints

Frequently asked questions

How many recalls does the Ford Fusion 2020 have?

NHTSA lists 3 safety recalls issued for the Ford Fusion 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.

What is the most common problem with the Ford Fusion 2020?

In complaints filed with NHTSA, the most mentioned component is: powertrain and transmission (67 of 183 complaints). Complaints aren't verified one by one, but they show trends.