Dodge Durango 2020 recalls, problems, complaints and safety
NHTSA lists 2 safety recalls issued for the Dodge Durango 2020 and 55 complaints filed by owners. It has 51% fewer complaints than the average Dodge Durango from 2016–2025 (113 per year).
These are recalls issued for this model and year, not for your specific car. A car may already be repaired or may not be included. Confirm with your VIN on NHTSA.
Own or buying a Dodge Durango 2020? Enter its VIN to see its exact trim and engine, and confirm on NHTSA whether its recalls were repaired.
Recalls issued for the Dodge Durango 2020
Air bags
NHTSA campaign 21V280000 · 2021-04-22
What happens
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy
Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
The repair is free at any dealer of the brand.
Backup camera and sensors
NHTSA campaign 20V191000 · 2020-09-10
What happens
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
The repair is free at any dealer of the brand.
Complaints from other owners
55 complaints filed with NHTSA by owners of this model.
3 with a fire · 5 injuries
Most reported problems on the Dodge Durango 2020
- Exterior lighting: 22 (40% of complaints)
- Electrical system: 9 (16% of complaints)
- Engine: 7 (13% of complaints)
- Structure and body: 4 (7% of complaints)
- Air bags: 3 (5% of complaints)
Complaints are written by owners and NHTSA doesn't verify each one. They're useful to spot trends.
What to check before buying a Dodge Durango 2020
- Confirm by VIN on NHTSA that the recalls on this list were repaired.
- Test headlights, brake lights, turn signals and hazards.
- Test lights, windows, locks, the screen and dashboard warning lights; have trouble codes scanned.
- Start it cold, listen for noises, look for oil or coolant leaks and exhaust smoke.
- Get an inspection from an independent mechanic before paying.
Safety rating (NCAP)
| Overall | Frontal | Side | Rollover | |
|---|---|---|---|---|
| 2020 Dodge Durango SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
| 2020 Dodge Durango SUV RWD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Dodge Durango recalls by year
- 2016 : 3 recalls · 161 complaints
- 2017 : 2 recalls · 212 complaints
- 2018 : 5 recalls · 233 complaints
- 2019 : 4 recalls · 143 complaints
- 2020 : 2 recalls · 55 complaints
- 2021 : 8 recalls · 203 complaints
- 2022 : 7 recalls · 59 complaints
- 2023 : 2 recalls · 38 complaints
- 2024 : 0 recalls · 14 complaints
- 2025 : 0 recalls · 8 complaints
Guides for this check
Frequently asked questions
How many recalls does the Dodge Durango 2020 have?
NHTSA lists 2 safety recalls issued for the Dodge Durango 2020. That doesn't mean every car has them open: confirm with the VIN at nhtsa.gov/recalls. The repair is free at the dealer.
What is the most common problem with the Dodge Durango 2020?
In complaints filed with NHTSA, the most mentioned component is: exterior lighting (22 of 55 complaints). Complaints aren't verified one by one, but they show trends.
Model-level information from official NHTSA sources. Confirm by VIN on NHTSA. Not a substitute for a mechanical inspection.
Last updated: October 19, 2026. Sources: NHTSA vPIC (decoding), NHTSA Recalls, NHTSA Complaints and NHTSA NCAP (5-Star Safety Ratings).