What is a lemon law and when does it protect you?
A “lemon” is a car with a serious defect that can’t be fixed after several attempts. Lemon laws are state laws that, in certain cases, require the manufacturer or seller to replace the car or refund your money.
What they usually require
Each state has its own law, but in general:
- A substantial defect that affects the car’s use, safety or value.
- It persists after a reasonable number of repair attempts, or the car has been out of service for many days for repairs.
- The problem appears within a set time or mileage period.
- You gave notice as the law requires (often in writing).
What about used cars?
Most lemon laws cover new cars. Some states also have laws for used cars. Two official examples:
- New York: its used-car lemon law covers cars bought from a New York dealer (not private sellers), within certain price and mileage limits. According to the Attorney General, a reasonable chance to repair means three or more attempts without a fix, or 15 or more days out of service in total. You can use the Attorney General’s arbitration program or go to court.
- Massachusetts: its law covers new and used cars (including leases) with a defect that substantially impairs use, safety or value and that wasn’t repaired after a reasonable number of attempts.
If you live in another state, search for “used car lemon law” plus your state’s name on your attorney general’s website.
Other protections if your state has no used-car lemon law
- Written warranty: if the car came with a warranty (manufacturer or dealer), the federal Magnuson-Moss Warranty Act protects your rights under that warranty.
- Implied warranties: if the dealer did not sell the car “as is”, state law may give you an implied warranty that the car works for its ordinary use.
- The Buyers Guide: according to the FTC, the guide posted on the car’s window overrides the contract. If it says there’s a warranty, there is one.
- Recalls: if the defect is safety-related and there’s a recall, the repair is free.
What to do if you think you have a lemon
- Keep everything: dated repair orders with mileage and a description of the problem, messages and receipts.
- Always use an authorized shop and ask them to write down exactly the problem you report.
- Notify in writing the manufacturer or dealer, as your state requires.
- Contact your state attorney general: many have free arbitration programs.
- If needed, talk to a lawyer who handles lemon law cases; in some states the manufacturer pays attorney fees if you win.
Frequently asked questions
Does a lemon law cover a car I bought from a private seller?
Almost never. The used-car lemon laws that exist in some states usually cover only dealer purchases. New York's, for example, excludes private sales.
What should I do first if I think my car is a lemon?
Keep every repair order, notify the manufacturer or dealer in writing as your state's law requires, and contact your state attorney general's office.
Official sources
- New York Attorney General — Used-car lemon law: fact sheet
- Massachusetts — Lemon Laws
- FTC — Auto Warranties and Auto Service Contracts
- FTC — Buying a Used Car From a Dealer